Privacy Policy
Welcome to the Privacy Policy of Site Title, operated by ACAG Punjab at https://loan.acagpunjab.pk. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our loan-related services. By accessing or using our site, you agree to the practices described herein.
Information We Collect
We collect information you voluntarily provide, such as your name, contact details (email and phone number), identification documents, income information, and employment details when you submit a loan application or contact us. We may also collect non-personal data, including browser type, IP address, and pages visited, via cookies and analytics tools to improve site functionality and user experience.
How We Use Your Information
Your information is used to process loan applications, assess eligibility, communicate updates, provide customer support, comply with legal obligations, and prevent fraud. We may also use anonymized data for internal reporting and service improvement. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
We share personal data only with trusted third parties essential to our services — such as credit bureaus, verification providers, and payment processors — under strict confidentiality agreements. Disclosure may also occur if required by law, to protect our rights or safety, or during business transfers like mergers or acquisitions. We ensure all partners adhere to applicable data protection standards.
Data Security
We implement industry-standard security measures, including encryption (SSL/TLS), secure servers, access controls, and regular security assessments, to safeguard your personal information against unauthorized access, alteration, or disclosure. While no system is 100% secure, we continually enhance our practices to maintain data integrity.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data, withdraw consent (where applicable), and opt out of marketing communications. To exercise these rights, please contact us at support@loan.acagpunjab.pk. We will respond within 30 days of receiving a verified request.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance navigation, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain site features. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@loan.acagpunjab.pk or visit our Contact Us page. You may also write to us at ACAG Punjab, Lahore, Pakistan.
Last updated: March 15, 2025
For additional information, please review our Terms & Conditions and Disclaimer.